Authority
The critical capacity to manage the current system to its highest potential Output
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Leadership
The critical capacity to change the current system to be relevant & thrive in changing circumstances
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Technical Problems
Problems that can be fixed through a known series of steps (however complicated)
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Adaptive Problems
Problems that require new learning and protocols to be resolved - also require giving up part of current reality/business practices
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Unified Priorities
Where the motivations and decisions making methods are known and shared across organization
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Competing Priorities
Where the motivations and decisions making methods are dependent on subgroup, position, environment and individual values
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Functional Expertise
Where job performance is based upon the capacity to deliver specific mechanical knowledge and practical application
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Future Expertise
Where job performance is based upon the ability to develop “next practices” and managerial & team capacity to address new challenges
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Standard Existing Protocols
Success depends on replicating currently known best practices across organizations
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Prototyping “Next Practices”
Success depends on creating new practices that can create new practices for the organization
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Hierarchical Leadership
Employees look to their superiors for decision making
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Disseminated Leadership
Employees are expected to make independent decisions
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Tool Learning
Content that can be internalized through didactic formats sufficiently.
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Adult Learning
Content that requires multiple forms of engagement to be internalized
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